Returns, Refunds, Cancellations and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email returns@confederateriders.org to request a refund or exchange and we will assign you a tracking #.

2. Mail your returned item to:

Confederate Riders of America, Inc.
Returns Department Tracking #XXXXX
PO Box 808
Shell Knob, MO 65747

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Cancellations

If you decide to cancel your order, please email returns@confederateriders.org to cancel your order within 24 hours of your purchase.

Refund Exceptions

There are NO REFUNDS on Member Dues or Donations. If you submitted a membership application and paid Member Dues with your application and your application is denied, your will be automatically refunded the full amount.